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About IPS-Ingredis

Sourced with the utmost care to ensure the best product profile for your goods. Supplied by a team focused on the optimal way to get you what you need, quickly and reliably. We help you secure quality ingredients in a cost-optimized way. From anywhere around the world.

Headquartered in the Swiss canton of Zug, IPS-Ingredis is part of the IPS Group.

Logistics Coordinator

  • Purpose

    Logistics Coordinator for the Raw Materials Division


    Scope of Tasks

    • Coordinate the shipment of goods from the Supplier to the destination port are arranged and completed in a timely manner
    • Be attentive to transit times and documents submission deadlines, helping to find suitable transporting solutions with suppliers and sales managers
    • Make sure documents are compliant to each country’s customs regulation
    • Keep regular contact with the suppliers and sales managers for updates on the status of the shipments and escalate accordingly when necessary
    • Make sure that all necessary and requested documents are in place for each order and completed correctly
    • Monitor shipments developments as ETAs and due dates to keep the system updated
    • Ensure documents are received on time by the customer according to the chosen payment term, and liaising the same with the sales managers
    • Banking documents export collect completion
    • Logging all logistics related issues into the incident folder and updating the ‘Customer Complaint Form’ on claims related to the area
    • Maintain a proper filing system in respect to all incoming and outgoing documents related to the orders
    • Work with forwarders to provide transport quotation when needed
    • Keep regular contact with the Insurance company to insure Customer shipments and handle Customer claims




  • Responsibilities

    • Accountable for deliveries to be completed in accordance with the agreed timeframe at the right location. 

    • Maintain a close communication with suppliers, recording and reporting production issues that disrupts the supply chain of the orders
    • Responsible for regularly updating the Sales Manager with shipment status, documentation status
    • Problem solving of issues related to Logistics
    • Ensure compliance with all country specifics environmental, safety, and hazardous waste regulations

  • Skills

    • Overall skills: 

    o Customer Service
    o Team player
    o Organization
    o Decision making and proactive skills
    o Interpersonal Skills
    o Good communication
    o Problem solving
    o Familiar working on a fast paced trading environment


  • Requirements

    • Education
    o University degree in international commerce, administration or related field

    • Experience
    o Extensive experience in international shipping, documentation and stock management (5 y)
    o Familiarity in dealing with imports/ exports from/ to Europe is a must, preferably in the food industry
    o Knowledge of shipments main incoterms, international payment terms and Letter of credit negotiations as well as legalizations and official authorities procedures
    o Any knowledge on north America imports is a plus
    o Knowledge trading regulations, as well as taxes (VAT) applications and procedures – VAT desirable
    o Desirable experience with freight forwarders and in the food industry
    o Ability to react quickly on problems and finding solutions
    o Ability to analyse data and put together reports on logistics shipments and incidents management

    • Computer knowledge
    o General MS office
    o Previous experience with Microsoft ERP systems is an advantage

    • Languages
    o Fluent command of English is a must
    o Spanish and/ or French speaking (preferably Spanish) for EU coordinator
    o Other language would be a plus


Founded in Dubai in 2011, the IPS-Ingredis is focused on the sourcing and selling of food and beverage ingredients, additives and flavours. Current operations are led by in-country sales team across the Middle East and Africa; they are supported by the HQ-based trading and logistics teams that source, supply, and deliver. IPS-Ingredis is expanding its footprint globally with the upcoming launch of their digital eTrade platform, supported by a digital channel sales team.

IPS-Ingredis sources from 30 countries, through a network of +200 suppliers, and our products have been sold to 40 countries around the world. With a team of 35, our people are our competitive advantage: 18 nationalities and 31 languages spoken—every member of our team has the skill and expertise to get you what you need.

Logistics Coordinator
Raw Materials & Ingredients
Logistics Coordinator
Dubai, UAE


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